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FAQs

Learn about our recruitment process and how to apply.

 

Applying for a job

We are an equal opportunities employer and welcome applications from all.

If you are interested in joining our team and being part of our aim to make the world a better place for people and planet, click the Apply button to submit your CV and cover letter.

You will receive an email confirming receipt of your application.

You can also sign up to receive our vacancy email alerts when there are new opportunities to join our team that match your search criteria.

People team days

Shortlisting

Successful applicants will be invited for interview. We will contact you by email to confirm details and discuss next steps ahead of your interview.

Interview

Interviews are competency based. We will look for evidence from you to demonstrate your level of competence in the areas set out in the job role specification.

Team Corporate Atrium 2

Appointment

Appointments are confirmed by letter. Joining team members will receive a welcome pack, containing key information including terms and conditions of employment. Joining members will be asked to complete background checking via Experian.

Feedback

Candidates who have been unsuccessful at interview can request feedback and we will always aim to meet requests where possible.

See our frequently asked questions for more information on applying online.


Frequently asked questions

I have another question, who can I contact?

If you cannot find what you are looking for, please contact us and our HR team will get back to you.

My application was unsuccessful. Can I re-apply?

We ask that unsuccessful candidates wait six months before re-applying.

How do I know my application has been received?

You will receive an email confirming receipt of your application within an hour of submitting. This will be delivered to the email address you provided during the online application process.

I have not received confirmation of my application

Please ensure you have checked your junk or trash email folders. If you entered an incorrect email address, we would recommend that you apply again and double check the email field before submitting.

When will I be contacted about my application?

We aim to respond by email within three weeks.

Why am I receiving an error message when sending my application?

You might receive an error message during the online application process due to:

  • Your CV and/or cover letter exceeds 300kb
  • The file type is not compatible. We are only able to accept doc, docx and PDF files
  • There are errors or incomplete sections in your application form. Any errors will be highlighted in red on the left of the application form

There are no current vacancies in my area of interest. Can I still apply?

You can sign up to receive our vacancy email alerts when there are new opportunities to join our team that match your search criteria.

My application was unsuccessful. Can I request feedback?

We will always aim to provide candidates who have been unsuccessful at interview with feedback, if requested and where possible. Unfortunately, we are unable to provide all applicants with detailed feedback.

How long will you keep my data?

We will store your data and use it to administer our recruitment process while we are considering your candidacy. If you become an employee these records will be incorporated into your personnel file and held in line with our normal retention period for employment files which is six years from the time that your employment with us ends. Unsuccessful applicant’s details are held on file for six months after which they are deleted. We have a legitimate interests in the recruitment of new team members.

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