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Data Services
Data Services

Business analyst

Full-Time Position Closing date:

Who are we and what do we do?

Our mission is to help raise funds for charities and good causes and increase awareness of their work. Players of People’s Postcode Lottery have raised more than £500 million for 7,500 good causes since 2005. This funding is transforming lives and communities in Britain and beyond.

Together Novamedia, the creator and owner of the Postcode Lottery format, and the Postcode Lotteries – in the Netherlands, Sweden, Britain, Germany and Norway – was ranked the second largest private charity donor in the world and the biggest in Europe in 2018/19.

Be part of the People’s Postcode Lottery team

We work to create an environment and culture where everyone is able to perform at their best. We were ranked ninth in The Sunday Times Top 100 Best Companies to Work For in 2019. Since the beginning our core values of Fun, Courageous, Sharing and Sustainable have shaped our culture and everything we do.

Each year, we invest up to 4% of salaries into training and development opportunities that will stretch and challenge people at every stage of their career.

In addition to an exciting career, we offer a generous pension, private health insurance that rewards you for being active, life assurance, free gym membership, leisure and entertainment discounts, 36 days holiday plus your birthday off and much more.

Role summary

We are looking for an experienced Business Analyst to work across all departments of the business managing business needs, shaping and scoping ideas, eliciting requirements as part of the change process. To analyse the impact of changes on the business and to help define and deliver projects with the Project Manager.

Key activities

  • Capture, document and manage business needs, shape and scope ideas throughout the project so that they align with key business objectives
  • Undertake analysis of current business processes to see what positive changes or efficiencies can be made. Document AS-IS, desired and TO-BE business processes
  • Gather, document and prioritise functional and non-functional requirements
  • Create high-level design, user stories and/or uses cases
  • Conduct impact and risk analysis for all upcoming projects
  • Perform cost / benefit and feasibility analysis for target solution
  • Work closely with internal and external teams to deliver changes as the business requires
  • Support the business change management process to achieve and sustain successful transition
  • Define benefit analysis plan, conduct benefit reviews
  • Produce regular status updates to the Project/Programme Manager
  • Build solid relationships across the business with all departments and key stakeholders
  • Help produce content for a business case if required

Required skills

  • Certification in business analysis methodologies
  • Significant experience working as a business analyst or in similar roles
  • Extremely well-developed analytical skills and well versed in a variety of business analysis and business alignment, change implementation, system modelling techniques
  • Experience focussing on the details, whilst never losing sight of the bigger picture, and prioritising clearly even when you’re working on many projects simultaneously
  • Experience in a range of analysis tools and techniques
  • Experience working in both Waterfall and Agile environment
  •  Knowledge of software development lifecycles
  • Computer literate, fully proficient in the use of Microsoft Office and collaboration software programs, such as JIRA, Confluence, SharePoint


  • Degree in related field
  • Experience working with Product Owners and different stakeholders

Personal attributes

  • Daily communication with internal colleagues of all departments and team members via face to face, telephone, video conferencing and written communication methods requiring:
    • Confident in communication, both written and verbal
    • Excellent presentation, coaching and facilitation skills
    • Well-developed negotiation and influencing skills to find consensus
  • Frequent communication and building strong relationships with 3rd party suppliers of services
  • Able to provide business analysis mentoring to team members

Additional information

Whilst the core hours of the role will be 37.5 hours per week, worked Monday-Friday 9am-5.30pm, working out with these hours will be required around event times, where necessary time will be given in lieu. Travel may be required from time to time.

Reports to the programme lead. 

Grade E.

Closing date:


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